While our Claim Services professionals assist our
clients in managing their claims, BWD's Loss Control
Service team works hard to help prevent or reduce the
frequency and severity of losses.
BWD supports our clients' goals by
providing high quality, highly responsive Loss Control
Today's organizations are faced with ever
changing risks that must be addressed in a systematic
manner to avoid or reduce the likelihood or severity
of loss producing events. Such events frequently
result in employee injuries or third party injury
and/or damages resulting in direct and indirect
losses. Direct losses are typically financed by
Workers' Compensation, Automobile Liability, and
General Liability insurance, commonly on a cost-plus
basis. Indirect losses are often not readily apparent,
but nevertheless impact the success of organizations
by adversely affecting productivity and increasing the
cost of operations. Examples include employee
downtime, overtime, training costs, paperwork, and
fines from regulatory agencies.
BWD's Professional Services Group consultants
managed by our Loss Control Account Manager are
experienced and particularly well qualified in
supporting client organizations in identifying and
eliminating actual and potential sources of loss.
Additionally, we are very adept at marshalling the
resources of insurance company risk control personnel.
In this way, we assure that the funding allocated for
risk control within insurance programs is
appropriately utilized and most effectively directed
to the benefit of the client organization.
|What Can BWD Professional Services
Group Do For You?
claims analysis using data as provided by
the carrier/TPA to identify loss trends and to
support risk control activities. Includes
providing expanded statistical support; e.g.,
exposure weighting, point-in-time comparisons,
loss triangles, etc.
consultations followed by confirmation
letters and reports with suggestions as
Assessment Safety program review to assess,
measure, and make recommendations to improve the
effectiveness of clients' safety programs. We
can also tailor safety policies to bridge any
identified gaps. Our GAP Assessment reports are
designed to benchmark client performance to assist
in measuring ongoing improvement.
compliance consulting on OSHA and other
regulatory issues. Services include compliance
strategies for the particular standards applicable
to the client.
client safety related training including
that required by regulatory agencies such as OSHA.
loss investigation to assist in determining
incident causes and future loss avoidance
to work/modified duty program support for
reducing the cost of the indemnity portion of
Workers' Compensation claims.
closing strategy consultation developed in
concert with our Claim Services staff to minimize
potential WC exposures.
committee participation to guide and
enhance the client's ongoing safety efforts.
carrier risk control services to assure
that the client receives the appropriate services
as included within the insurance program.
diligence support activities for client
acquisitions of new operations.
account marketing efforts to help assure
that the client's safety and loss control
program and practices are appropriately evaluated
and taken into consideration by carrier
services providing client with suggestions
for utilizing third party services, as
appropriate. Examples include:
Material Handling: Training and
consultative services in human factors
engineering are available through specialists
selected by BWD. This service discipline
encompasses the analysis of the interaction
among employees, machine and environment in a
specific workplace thus improving employee
comfort and reducing potential for various
cumulative trauma injuries and illnesses.
Hygiene: Scientific measurement of the
precise concentration of specific chemical
contaminants in the workplace by an industrial
hygienist selected by BWD. This process
identifies hazards that can adversely affect
employee health. Assistance in establishing
appropriate engineering and management controls
to control unhealthy conditions completes this
Safety: Assessment of programs designed
to manage the safety aspect of fleet operations.
Based Training: To show participants how
to implement a behavior based safety process, to
understand why employees behave the way they do,
and provide the skill set necessary to utilize
behavioral feedback. We utilize the model of
Activators, Behaviors and Consequences and
develop the set skills needed to identify these
components using examples generated in training.
Management Training: Hostility Management
Training answers the question: "How do we
handle the individual who has been triggered
into imminent aggression?" This training
presents "take and use" techniques and
strategies in reducing and defusing aggression
and imminent violence. Through a variety of
verbal skills, spacing principles and physical
responses, participants learn strategies to
defuse or escape potentially violent situations.